Computer froze during Exam

• Forcibly restart the computer by holding down the power button and then turn it back on.
  

Unable to download or see Exam

• Ensure that the student is connected to the network. Connect the student with ethernet or wireless and press Refresh Exam List or re-login to Examplify.

• Ensure that the student has not downloaded the Exam already on another device.

Unable to upload Exam

• Ensure that the

• device is connected to

• the network either by

• ethernet or

• wireless and try again.
• If Examplify will not automatically upload the

• exam, see Manually upload an answer file

• to Examplify.

Multiple Users Logged in Error

This error can arise when an exam taker clicks ‘Start Exam’ and specifically pertains to the actively logged-in User Accounts on the computer. To resolve this, simply restart the device, which will automatically log out of all actively logged-in Computer User Accounts

.