To disable voicemail, in your Teams client go to Settings -> Calls -> and under If unanswered setting, select Do nothing.

You can check your voicemail by selecting Calls ->"Voicemail" in Teams. For detailed instructions, click here.

To learn about hardware requirements for Teams Callings, please visit https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app

Select the Calls section in Teams and then enter the phone number. You will need to dial the full 11 digit number (including the +1 US country code). For additional directions, click here.

From your chat, select the Call button in the upper right. For additional directions click here.

You will receive a ring notice on your devices when you receive a call. Select the answer button on the notification. For a detailed walk through visit the Microsoft Support page.

Yes, you can forward your calls within your own Teams client, and configure call groups. For a walkthrough review the information here.

To add a delegate review the instructions here.

No, there is no opt-out process for this. We are moving to a new system and cannot support two separate environments.

Review the content above for receiving calls. In short, it works just like a Teams meeting. You can use your smartphone, headset, or other audio devices.

Information Technology will not be providing these devices to personnel for this rollout. However, it will work with the device you have been using with Microsoft Teams during our remote work initiative. It will work with your mobile, laptop microphone, and nearly any headset attached to your computer. 

Your department can order a compatible headset or Teams phone device however. Review the list above for approved devices.

No, it will stop working once we finish the conversion on October 1st 2020. Avaya phones will cease to function, even if the number has not yet moved to Teams. Non-Human facing phones and phone numbers with special configurations will be exempt and continue to function.

IT will be moving location by location to collect phones over the coming weeks. We expect this process to extend beyond the phone migration project so that we can accomplish this safely.

Yes, both of these are fully supported. To transfer to someone directly, select more options then transfer.

You also have the option to consult then transfer that allows you to screen your calls.

For more information click here.