Overview
Teams calling functionality allows for USF to assign your office number to your account within Microsoft Teams. Once converted, you will have a new dial pad within Teams and will be able to make and receive calls from your office number. Teams calling also enables you to customize your phone experience, and offers additional functionality (below).
USF IT is starting an initiative to convert existing phone numbers to the Microsoft Teams platform, allowing for "soft phone" functionality on your existing devices (laptop, pc, mac, and mobile). Your soft phone's registered location is your physical campus office location by default. If you fail to update your registered location to your current location, it may result in emergency personnel being dispatched to the incorrect location. When calling 911 from your soft phone, USF recommends providing the 911 dispatcher with your current location. Voicemail in Teams is enabled by default, and you can customize it, or even turn it off. Manage your call settings in Teams Polycom CCX Handset Quick Start Guide Below is a list of devices that have been tested and recommended by USF IT. A comprehensive list of all Microsoft Teams Certified Devices can be found here. Features
Note: The following connection methods are NOT supported for Teams Calling and may not work or work properly:
Notice Regarding E911
Voicemail
Features
Main Resources
USF IT Recommended Devices
Type Brand Model Model # Handset Polycom Mid range CCX500 Handset Polycom High range CCX600 Headset Jabra Evolve 65 MS Mono Headset w / Charging Stand 6593-823-399 Headset Jabra Evolve 65 Stereo MS Headset w / Charging Stand Link 360 6599-823-399 Headset Jabra Evolve 40 MS Mono USB-C Headset 6393-823-189 Headset Jabra Evolve 40 MS Stereo USB-C Headset 6399-823-189 Headset Polycom BlackWire 3320-M USB-A Headset 214012-01 Headset Polycom BlackWire BW3325-M USB-A Headset 214017-01 Speakerphone Jabra Speak 510 MS Personal Speakerphone 7510-109 Webcam Logitech Logitech Webcam C930e 960-000971 Webcam Logitech Logitech Webcam C925e 960-001075 Webcam Logitech Logitech HD Pro Webcam C920 960-000764 FAQ's and Additional Resources