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It is highly recommended that the Outlook application be used for any accounts. This can be downloaded from the app store located on your phone. 

Not all phones native (built-in) email applications are supported by MFA (multi-factor authentication) through Microsoft. Make sure that, if you wish to attempt to use this application, you have the correct version of the Operating System on your phone. If it does not work, you will need to use the Outlook application.

The following are instructions on how to add your email using the native email application.

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Microsoft Authenicator

Before attempting to set up your account on the phone, you must first install the Microsoft Authenticator if you have not already. This application can be found in the Play Store or App Store.

For more information regarding MFA, please visit


Phone must have Android Version 10 or later.

Some Android devices are not supported by MFA, and it is suggested to use the Outlook application from the Google Play Store for the best performance.

  1. Go to Settings.
  2. Select Accounts and backup.

  3. Select Accounts.

  4. Select Add Account.

  5. Select Email.

  6. Select Office365.

  7. Enter your email address and Select Next.

  8. Enter your password and Select Sign In.

    You will be prompted to Approve or Deny sign-in through the Microsoft Authenticator app.
  9. Click Approve.

    If this is the very first time you are setting up a USF email on the phone, you might get the following. Select Accept.

  10. Once approved, Select Apply when asked to Apply Security Settings?

  11. Select Done.

  12. Select Activate when prompted for Activate device admin app.

  13. Select Done.

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Phone must have iOS 11 or later.

  1. Select Settings.
  2. Select Passwords & Accounts.

  3. Select Add Account.

  4. Tap Exchange.

  5. Enter you email address and select Next.

  6. Select Sign in when prompted for “Sign in to your “” Exchange account using Microsoft?”

  7. Enter your password when prompted and Select Sign In.

  8. Select "Don't ask again for 60 days," when you receive "Approve sign in request." You will be prompted via pop up to Approve or Deny sign-in through the Microsoft Authenticator app that should also be installed.

    Once approved, you will receive a page with options to have synced to phone (Mail, Contacts, Calendars, Reminders, Notes)
  9. Select Save.

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