Install VPN-Palo Alto GlobalProtect


Palo Alto GlobalProtect is USF's virtual private network that is used for secure connections to on-campus resources. This guide will get you started on installing and launching Palo Alto GlobalProtect.

To run GlobalProtect app 5.0, Windows endpoints require Visual C++ Redistributables 12.0.3 for Visual Studio 2013. If you have not already installed any redistributable packages on your endpoint, the GlobalProtect app installs Visual C++ Redistributables 12.0.3 automatically. If you have already installed Visual C++ Redistributables 12.0.2 or an earlier release, you must either uninstall the existing redistributable packages from your endpoint or upgrade to Visual C++ Redistributables 12.0.3 prior to installing the GlobalProtect app.

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Installing Palo Alto GlobalProtect to your computer

  1. Click
  2. Enter your NetID and Password
  3. Click Log In
    The download page should appear (pictured below)

    (Click image to enlarge)

    If your system administrator has enabled GlobalProtect Clientless VPN access, the applications page opens after you log in to the portal (instead of the app download page). Select GlobalProtect Agent to open the download page.

  4. Select a download package compatible with your computer's operating system. 

    If you are not sure whether the operating system is 32-bit or 64-bit, ask your system administrator before you proceed. 
  5. Open the downloaded file
  6. Click Next in the GlobalProtect Setup Wizard
  7. Click Next to accept the default installation folder (C:\Program Files\Palo Alto Networks\GlobalProtect), or click Browse to select a new location.
  8. Click Next to confirm installation
  9. Close the wizard after installation is complete

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Launching Palo Alto GlobalProtect

  1. Click on the carrot in the taskbar (pictured below)

    (Click image to enlarge)
  2. Click the globe icon (pictured above)
    The Palo Alto GlobalProtect status panel will open
  3. Type (pictured below)

    (Click image to enlarge)
  4. Click the Connect button
  5. Enter your NetID and Password (pictured below)

    (Click image to enlarge)
  6. Click the Sign In button

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