25Live Support Plan

25Live Support Plan

Support Ticket Creation Process




Change Management Process

25Live Management Information

Product Owner

  • @Gail Evans

System Admins

System Admins can add new locations, fix security permissions, and delete information from system. 

  • @Novilaine Blanco 

  • @Timothy Balgeman

Functional Admins

Functional Admins can update room information and play tie-breaker if events are conflicting. They also have set the guiding principles for room use, etc.

Health Functional Admins

 Campus Functional Admins

Project Documentation

USF Health Classroom and Resource Scheduling Software